Introduction

Dhakaah is committed to protecting and respecting your privacy. This Privacy and Cookies Policy explains how we collect, use, store, and protect your personal information when you visit our website and how we use cookies.

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Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information: Name, email address, phone number, etc.
2. Reservation Details: Date, time, number of guests, and special requests.
3. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

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How We Use Your Information

We use your personal data for the following purposes:

1. To Manage Reservations: To book, confirm, and manage your reservations.
2. To Improve Our Services: To understand how you use our services and improve your experience.
3. Marketing and Promotions: To send you promotional materials and updates about our services, events, and offers, if you have consented to receive such communications.
4. Compliance: To comply with legal obligations and protect our legal rights.

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How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our restaurant, website, and providing our services.
2. Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.

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Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.